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After investing in a new or used forklift, consideration should be made to enhancing the asset’s life through regular forklift maintenance. The two most common options are the Bronze and Gold Maintenance plans.
With both programs, experienced technicians will identify potential problems early, ensuring you avoid safety issues, costly breakdowns, and hours of lost productivity. The servicing dealer will also provide you with critical documentation including tracking dates of the forklift’s maintenance schedule as well as detailed records of inspections and repairs.
Forklift Maintenance Programs
Bronze Maintenance Program
Bronze Maintenance Programs are designed to ensure that the basic services (engine oil changing, filter replacement, detailed mechanical inspection, etc.) are completed on a regular basis. However, they do not include major periodic services such as transmission flushes or breakdowns.
A Bronze program offers you flexibility, having no long-term agreements. Billing is only for parts and labor utilized and the service work is recorded by the job. Companies with a lower amount of working hours on their forklift can set the schedule less frequently to keep costs in line.
Unlike a Gold program, you are involved in managing the repairs and costs of the forklift. The costs are not locked in and can be unpredictable.
Gold Maintenance Program
Gold Maintenance (also known as Full Maintenance) programs are designed to free you from the challenges associated with the ongoing upkeep of the equipment. A typical Gold program includes all of the manufacturer’s recommended periodic services and repairs for breakdowns of major components.
The main advantage to a Gold program is the predictable monthly costs. You pay a fixed rate and in some cases are offered a complimentary forklift loaner when a service repair experiences an extended downtime. This allows you to easily budget for the costs associated with owning a fleet of forklifts.
The forklift service provider is responsible for maintaining the unit’s records (i.e. dates of service, hours of usage, repairs) and is motivated to reduce costs by identifying abuse damage or needed rotation of the equipment fleet.
Before arranging a gold maintenance program, consider the service history of the forklift fleet. If the forklift fleets utilization is low and the costs have been reasonable, predictable and almost always in budget, a Golde rate may be too high. Gold rates are based on an expected cost per hour over a given time frame. The higher the utilization, the higher the expected costs.
Interested in comparing our forklift maintenance program with your current service? If you are using a competitor program or servicing your equipment in-house, contact ProLift to request information on a Bronze or Gold program.